Windshield Rock Chip Repair FAQ’s

Scheduling an appointment for mobile auto glass replacement services with Auto Glass in San Antonio is easy and convenient. Just follow these simple steps:

  1. Visit our website at https://autoglassinsanantonio.com and click on the “Get A Free Estimate” button, or give us a call at (210) 793-7115 to speak with one of our customer service representatives.
  2. Provide us with your contact information, vehicle details (make, model, year, and VIN), and a description of the damage to your auto glass.
  3. We will assess the extent of the damage and provide you with a free, no-obligation quote. If you decide to proceed with the service, we will then discuss the most convenient date, time, and location for our mobile service team to come to you.
  4. On the day of the appointment, our skilled technicians will arrive at the specified location with all the necessary tools and equipment to replace your auto glass. They will carefully perform the rock chip repair.
  5. Once the repair is complete, our technicians will clean up the area and provide you with any necessary care instructions for your new repair.
  6. Payment for the service can be made via cash, credit/debit card, all major digital payment methods, or through our website. Please note that if you have insurance coverage for auto glass replacement, we can help you process the claim with your insurance provider.

Please don’t hesitate to reach out if you have any additional questions or concerns. Our team at Auto Glass in San Antonio is dedicated to providing exceptional service and ensuring your complete satisfaction.

Yes, Auto Glass in San Antonio provides rock chip repair services for windshields with minor damage, helping to prevent the need for a full windshield replacement and restoring the integrity of your auto glass.

Our technicians clean the damaged area and inject a specialized resin into the chip, which fills the void and bonds with the glass. The resin is then cured using ultraviolet light, and the area is polished for a smooth finish. This process restores the windshield’s structural integrity and improves its appearance.

A rock chip repair usually takes about 15-20 minutes, depending on the size and location of the damage. Our mobile service allows you to schedule the repair at a convenient time and location, minimizing disruption to your day.

Many insurance policies cover rock chip repair services, sometimes without requiring a deductible. We recommend contacting your insurance provider to verify your coverage. Auto Glass in San Antonio can also help you determine if your insurance policy covers rock chip repair and assist with processing the claim.

While many rock chips can be successfully repaired, some situations may require a full windshield replacement. Factors such as the size, depth, location, and age of the chip can impact the success of a repair. Our technicians will assess the damage and recommend the most appropriate solution for your specific situation.

Please note that rock chip repair is primarily focused on restoring the structural integrity of the glass and not on cosmetic improvements. As such, you may still notice the location of the chip after the repair is completed.

Upon completion of the repair, we provide a lifetime warranty to ensure that the chip will not spread from the original repair location. In the event that the chip does spread, we will credit the amount paid for the initial repair towards a full windshield replacement by our company.

The appearance of the repaired windshield should not be used as an indicator of the success of the repair. Due to the nature of the glass being pre-damaged, there is a possibility that the chip could spread during the repair process while the technician is applying the resin. In such cases, we will not charge you or your insurance for the attempted repair. However, we cannot guarantee the windshield against further damage.

By proceeding with the rock chip repair service, you acknowledge and agree to the terms and conditions set forth in this disclaimer.

https://autoglassinsanantonio.com/contact/warranty-information-disclosures/

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