Auto Glass Repair on Military Bases FAQ’s

Scheduling an appointment for mobile auto glass replacement services with Auto Glass in San Antonio is easy and convenient. Just follow these simple steps:

  1. Visit our website at and click on the “Get A Free Estimate” button, or give us a call at (210) 793-7115 to speak with one of our customer service representatives.
  2. Provide us with your contact information, vehicle details (make, model, year, and VIN), and a description of the damage to your auto glass.
  3. We will assess the extent of the damage and provide you with a free, no-obligation quote. If you decide to proceed with the service, we will then discuss the most convenient date, time, and location for our mobile service team to come to you.
  4. On the day of the appointment, our skilled technicians will arrive at the specified location with all the necessary tools and equipment to replace your auto glass. They will carefully remove the damaged glass, install the new one, and ensure it is properly sealed and secure.
  5. Once the replacement is complete, our technicians will clean up the area and provide you with any necessary care instructions for your new auto glass.
  6. Payment for the service can be made via cash, credit/debit card, all major digital payment methods, or through our website. Please note that if you have insurance coverage for auto glass replacement, we can help you process the claim with your insurance provider.

Please don’t hesitate to reach out if you have any additional questions or concerns. Our team at Auto Glass in San Antonio is dedicated to providing exceptional service and ensuring your complete satisfaction.

Auto Glass in San Antonio provides mobile windshield replacement services throughout the greater San Antonio area, including surrounding neighborhoods and communities. For a complete list of service areas or to confirm if your location is covered, please visit our ‘Service Area’ page or contact us directly.

Generally, we do not charge additional fees for providing mobile service within our designated service areas. However, if your location is outside our standard service area, additional fees may apply. To get an accurate quote based on your location, please contact us.

We strive to offer prompt service to our customers, with most appointments available within 24-48 hours, depending on technician availability and the specific location within our service area. In some cases, we may even offer same-day service. Please contact us to schedule an appointment and confirm availability.

In addition to mobile windshield replacement services, Auto Glass in San Antonio also provides a variety of other auto glass services, including windshield repair, side window replacement, and rear window replacement. To learn more about our full range of services, please visit our website or contact us directly.

Yes, our technicians are highly trained and experienced in providing top-quality mobile windshield replacement services. They undergo regular training to stay up-to-date with the latest industry standards and techniques, ensuring that your auto glass needs are met with professionalism and expertise.

It’s quite common for a window regulator to stop functioning after a window break-in leads to the window being smashed. The window’s shattering often leads to the regulator collapsing within the door. This collapse subsequently loosens the tension in the cables, which in turn causes the window regulator to fail in raising and lowering the window.

The technician will make every effort to remove as much glass as possible, but complete removal is challenging due to the reinforcements inside the door. However, small glass fragments may gradually work their way out through the drain holes located at the bottom of each door. Additionally, we highly recommend visiting a car wash and utilizing a commercial vacuum to thoroughly extract any remaining glass from the carpet. Please note that our technicians are equipped with small travel vacuums, which may not be as effective for this task.

All auto glass replacement workmanship is guaranteed for the life of the vehicle, which includes and covers wind noise, water leaks, and loose trim pieces. Exclusions include problems which occur as a result of auto collision, damage, or rust deterioration. Warranty coverage is Lifetime (except when ownership changes).

  • Avoid driving vehicles or drive minimally during the first 24 hours due to curing time.
  • Keep applied tape in place for at least 24 hours.
  • Leave a window rolled down about one inch; avoid slamming doors for at least 24 hours.
  • Avoid high-pressure car washes for at least 48 hours.
  • Auto Glass in San Antonio is not liable for incidental or consequential damages.
  • Aftermarket antennas and devices not guaranteed.
  • Windshield stress crack guarantee for 90 days from installation.
  • Workmanship guarantee is for the life of the vehicle, with limitations and exclusions.

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