FAQ’s

How long does it take to replace a windshield?

A typical windshield replacement takes less than 1 hour.

Is it safe to drive with a cracked windshield?

It’s not recommended to drive with a cracked windshield as it may shatter and cause injury or accidents.

Do I need to be present for the service?

Yes, someone over the age of 18 must be present during the service.

Will you come to my home or office to replace the glass?

Yes, we provide mobile auto glass replacement and repair services.

Do you work with insurance companies?

Yes, we work with most insurance companies and can help with the claim process.

How much will it cost to replace my windshield?

The cost depends on the year, make, and model of your vehicle and the type of glass you need. Contact us for a quote.

How long will it take for my windshield to dry?

The adhesive typically needs 1-2 hours to dry, but may take longer depending on the temperature and humidity. We use a fast cure urethane glue.

Can you repair a crack in my windshield?

Yes, we offer windshield crack repair services. It does depend on the length of the crack and location. Limitations may apply.

What if my windshield can't be repaired and needs to be replaced?

We can replace your windshield with a new one. Contact us for a free quote.

Will my windshield look the same after it's repaired?

Windshield repair may leave a slight blemish, but it’s often hardly noticeable. Rock chip repairs are not meant to be cosmetic repairs. The repair is to restore the integrity of the windshield.

Do you offer a warranty on your work?

Yes, we offer a lifetime warranty on all of the labor for our auto glass replacement services.

Can you replace the glass on my side mirrors?

No, we do not replace the glass on your side mirrors.

What if I have rain sensors or other advanced technology in my windshield?

We can replace windshields with advanced technology and recalibrate sensors if needed.

Can you replace glass on commercial vehicles and heavy equipment?

Yes, we can replace glass on most types of vehicles and equipment.

Do you offer same-day service?

Yes, we offer same-day mobile auto glass replacement and repair services.

Do you accept all major credit cards and all major digital methods of payment?

Yes, we accept all major credit cards and digital methods of payment.

How do I know if my windshield needs to be repaired or replaced?

We can inspect your windshield and provide a recommendation based on the extent of the damage.

Can you replace the glass on vintage cars or rare models?

Yes, it depends on the vehicle and the availability of the glass. Depends if we can source and have a technician available to install the glass for vintage cars and rare models.

Do you offer discounts for fleet or multiple vehicles?

Yes, we offer discounts for fleet and multiple vehicle services.

What should I do if my windshield is damaged while driving?

Pull over safely and contact us as soon as possible to schedule a mobile repair or replacement service.

Do you offer military discounts?

Yes, we offer military discounts. Just ask!

Why does my car window fail to raise or lower after a break-in where the window was smashed?

It’s quite common for a window regulator to stop functioning after a window break-in leads to the window being smashed. The window’s shattering often leads to the regulator collapsing within the door. This collapse subsequently loosens the tension in the cables, which in turn causes the window regulator to fail in raising and lowering the window.

ChatGPT

How thoroughly can the technician clean the glass from the car doors? Can they remove all of it?

The technician will make every effort to remove as much glass as possible, but complete removal is challenging due to the reinforcements inside the door. However, small glass fragments may gradually work their way out through the drain holes located at the bottom of each door. Additionally, we highly recommend visiting a car wash and utilizing a commercial vacuum to thoroughly extract any remaining glass from the carpet. Please note that our technicians are equipped with small travel vacuums, which may not be as effective for this task.

What is Auto Glass in San Antonio's policy on ADAS driver safety system calibration following a windshield replacement?

IMPORTANT NOTICE:

ADAS DRIVER SAFETY SYSTEM CALIBRATION:

The customer acknowledges that certain windshields replaced (https://autoglassinsanantonio.com/contact/warranty-information-disclosures/) by Auto Glass in San Antonio may contain sensors for items such as lane departure warning system, lane keep assist, forward collision alert, collision assist, smart city brake, or any other sensor which controls the movement of the vehicle. Auto Glass in San Antonio has given the customer notice that the original equipment manufacturer may require the windshield sensor to be recalibrated or programmed after it is transferred from the broken windshield to a new windshield.

Auto Glass in San Antonio does not warrant or guarantee the proper function of any windshield sensor that was removed from a broken windshield.

The customer further acknowledges that it will be the customer’s sole responsibility and expense to confirm the proper operation of the windshield sensor, or to recalibrate or reprogram any malfunctioning sensor that was removed from the customer’s broken windshield.